Frequently Asked Questions
Everything you need to know about your Keychron Belgium order.
What are the shipping costs and delivery times within Belgium?
We offer standard shipping across Belgium with a typical delivery time of 2-4 business days. Shipping costs are calculated at checkout based on your order weight and location.
Do your keyboards come with an ISO-BE or AZERTY layout?
Yes, we specifically stock ISO-BE (Belgian Azerty) layouts for our most popular models. Please check the product specifications page to ensure you select the correct layout before purchasing.
What is the return policy for Keychron products?
We offer a 14-day return period for all unused products in their original packaging. Customers are responsible for return shipping costs unless the item is defective upon arrival.
Are Keychron keyboards compatible with both Mac and Windows?
Absolutely. All Keychron keyboards feature a dedicated toggle switch to swap between macOS and Windows modes, and we include specific keycaps for both operating systems in the box.
How do I claim warranty for a faulty device?
All Keychron products purchased through our store come with a 1-year limited warranty. If you experience hardware issues, please contact our support team with your order number and a video of the problem.
Which payment methods do you accept?
We accept various secure payment methods including Bancontact, credit cards (Visa, Mastercard), PayPal, and Apple Pay to ensure a smooth checkout experience.